Customer Reviews 72 Customer Reviews. Customer Complaints complaints closed in last 3 years complaints closed in last 12 months. Pattern of Complaint : BBB files indicate that this business has a pattern of complaints concerning refund and customer service issues. Read 71 More Customer Reviews. The stipulation was that you must use their site to book, and must book the vacation within one year. Consumers also allege they are not receiving refunds within the 21 days as adv…. As a matter of policy, BBB does not endorse any product, service or business.
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